Essay on Shirley Jacksons The Lottery - Blind Obedience...

Blind Obedience Exposed in The Lottery The annual ritualistic stoning of a villager in Shirley Jacksons The Lottery parallels tradition in American culture. This paper will inform the reader of the effect tradition has on characters in the short story The Lottery and how traditions still strongly influence peoples lives in america. Christian weddings hold many traditions and superstitions that seemingly defy logic. Although most couples no longer have arranged marriages or dowries, fathers still give their daughters away during the services. The bride and groom do not see each other before the ceremony, fearing that bad luck might come their way. A friend scolded me because I had originally planned†¦show more content†¦Even though modern soldiers do not wear suits of armor, part of the knightly ritual still exists. Using the box as a symbol, Jackson shows how parts of traditions are sometimes lost over time by handing down information, beliefs, and customs from one generation to the next. Although the villagers had forgotten the ritual and lost the original box, they still remembered to use stones to kill the forgetful woman (Jackson 322). Not only do people use bits and pieces of tradition; sometimes the meaning or purpose of a tradition is lost altogether. In carrying out the lottery, the people had done it so many times that they only half listened to the directions (Jackson 319). The villagers do not remember why the lottery first took place and now merely act it out through repetition. They remember some aspects of the ritual but are not definite about how accurate their memories are. Some think that the lottery official should stand a certain way when he sings the chant, and others that he should walk among the people (Jackson 317). A good example of this in our society is Thanksgiving. Today people celebrate the Thanksgiving holiday much differently than they did 400 years ago. When the Pilgrims approached the second year in America and after much suffering, they had a very successful and plentiful fall harvest. They were

Business Results And The Laws Of Global Competition

â€Å" Creativity is just connecting things. When you ask creative people how they did something,they feel a little guilty because they did note rally do it,they just saw something.It seemed obvious to them after a while†- Steve Jobs. Several study does indicate close links between business results and creativity.It is also observed that several companies that do spend on creative thinking do usually defeat their rivals in growth. Due to the compatible was in today s businesses,the demand for creativity and innovations from her employees has skyrocketed.A lot of radical innovations has changed the market and the laws of global competition, supported by(Gehani 2010). Learning and experience can elevate and individuals creativity.According to†¦show more content†¦Recorded foundations to subjective and behavioral elements have been gathered.The survey of writing for this article observed the creative personality scale(CPS) to be alluded to frequently in related inquired articles. Generally,these studies have progressively recognized a predictable number of variables connected with individual imagination including aesthetic sensitivity, ,appreciation for many-sided quality,wide interest,instinct,and toleration of the uncertainty. The CPS is a stand out amongst the most very respected innovativeness related to instruments in this metrology utilized the development and approval of CPS , he utilized modifiers that best portray them. Eighteen out of thirty descriptive words indicated attributes most predictable with creative identities. Twelve more CPS adjectives illustrated signals of less creativity in the individuals such as interest narrow,cautious and conservative. General CPS have been approved and are steady with the key components connected with the innovation

Voluntary Carbon Business Markets †Free Samples to Students

Question: Discuss about the Voluntary Carbon Business Markets. Answer: Introduction Puma Energy can be said as a mid and downstream Oil corporation where the major stakeholders are Trafigura and Angloan Sonagol Group. The organization operates in more than forty-five countries across the globe and the organization is engaged in supplying, refining, storing and distribution of oil and gas in general. Apart from that, the organization gets engaged in retailing some petroleum products. Currently, the organization holds and actively operates more than 2000 service stations and they have 7.9 millions of cubic meters or more than 50 barrels of oil storage infrastructure. The organization in todays market has recruited over 7500 individuals to their workforce and the organization is head quartered in Singapore presently. The purpose of this report is to shed light on the fact that how the management of this organization can expand their business into the market of Africa and especially in the market of Ghana. Puma Energy is an organization headquartered in Singapore, has a vision of expanding their business in the market of Africa and especially in the market of Ghanas fuel market. It is a matter of fact that for the past ten years Puma Energy has been assisting the energy supply or fuel supply market of Ghana. Until today, Puma is operating in several Western, Southern and Central African nations like Mozambique, Malawi, Zambia and many more engaging in supplying commercial and airlines fuel supply, selling lubricants in more than 150 service stations scattered in parts of these countries[1]. In the year of 2010, the concern has merged with Castrol making an alliance for retailing lubricants in the market of Africa. Trafigura Group majorly owns the organization with 49% stake. In recent times, the organization Puma Energy is totally equipped to provide some bitumen to the road construction organizations. As Ghana is a developing country many works on infrastructures are going on there at this moment. Thus the management of Puma Energy has decided to take the opportunity to make the most out of the lucrative business there and thus the organization wants to expand their business in the land of Ghana in a quite aggressive manner[2]. Puma Energy imports bitumen that satisfies the regional standards of the bitumen according to the qualitative factors. The organization is aiming to provide this bitumen by importing them in large carrier ships for retailing those to the contractors or the organizations who take the responsibility of constructing the roads. Bitumen is an essential ingredient for the construction works of roads and thus in the land of Ghana, selling Bitumen can become a lucrative business in no time[3]. The organization has introduced emulsion-man ufacturing units throughout many of the bitumen facilities. The corporation manufactures emulsions for various types of application regarding road, pavements and maintenance reasons and apart from those, they assist in tack coating, prime coating ad surface dressing works. The organizations introduced the fact that cold applications of binders are more environment friendly, as there are no presence of toxic fumes and lesser chance of setting fire and that becomes a big matter of opportunity for the organization for expanding their business in the land of Ghana with providing bitumen for the constructional works in there. Market analysis For expanding business in a foreign market, an analysis of the market is very important and a detailed analysis is done on the various factors of market in the land of Ghana in this section. Political Puma Energy is an oil company based in Singapore, having their regional offices in places like Johannesburg, Brisbane, Geneva, San Juan and Tallinn. Now they are looking to launch their Bitumen terminals in Ghana. As the far as the political aspects are concerned, Ghana, with their stable political government provides a perfect platform with well set up democratic institutions to make sure there is good governance. Another important aspect is that the labour force of Ghana is extremely cost-effective and adaptable in nature[4]. Above all the Government is always keen to welcome investors from abroad and there are lot of incentives available to inspire entrepreneurs for starting their operations in their land[5]. Economic - Ghanas Economic Recovery Program is framed to ensure economic productivity for a reduced cost to the Government and thereby lead to lowering of inflation through strict fiscal and monetary policies. The economic policies of Ghana ensure transparency and accountability for each operation. There is a participatory approach to the economic scenario that is aimed to focus on broad consultation and building consensus among the public. Therefore, the imperative thing for Puma Energy would be to abide by Ghanas economic policies and carry out their operations in a smooth and secured manner to prevent hindrances from hampering their business[6]. Financial Financially, Ghana provides ample of opportunities and benefits to the investors. Puma Energy needs to carefully analyze the financial aspects of Ghana by looking into the corporate tax rates applicable, which would always vary from the one, existing in their native region. There are various incentives related to the location, where the business gets set up, which Puma can avail for carrying out their operations in a free and fair manner. The tax percentages vary from one sector to another. For instance, 8% is applicable for income from exports in non-traditional sector, 25% is allotted for Hotels and 35% is applicable for all other sectors. To be particular about looking into the financial aspects, Puma Energy should do proper research by going through business journals and magazines so that they are acquainted with the rates prevalent for them[7]. Most importantly, the minimum capital, which needs to be invested for launching the business, would have to be taken care of in a systematic manner. This is where, the importance of launching a business in an appropriate location comes into play by taking into consideration the cost of living which would obviously help in determining the amount of money they can raise from the market[8]. Legal- A business is always bound a countrys legal rules and regulations, which get framed by the Government. The legal framework of Ghana ensures regulation of businesses and corporate bodies to be governed by the principles specified under the Companies Act, 1963. Legal registration of businesses is of utmost importance and organizations need to acquire the certificate of registration and a certificate to commence business, which would be issued by the regulatory body, The Registrars General Department, without which businesses, irrespective of their type, sole proprietorship, limited liability or an enterprise, would be considered as an illegal entity[9]. Puma Energy has to ensure legal compliance, which would extremely important for them to consider, before they look to establish themselves on the territories of Ghana. Maintaining the books of accounts, to give an idea of the shape that the business is in, whether they are making profit or incurring losses, is a necessity. Cultural Any business, which looks to set up a branch on foreign soil, one of the most essential things they need to consider is the culture of that particular region. Culture is nothing but the mindset and traditions which people of a particular region possesses, through the habits developed over a long period of time. There are more than 100 ethnic groups, which reside in Ghana. Akans Ashanti Tribe is one of the largest tribes of Ghana. People in general share a very strong bonding among the families and for them, living their lives with honour, dignity and good reputation matter a lot[10]. Puma Energy should look to cash on and mould their employees in such a manner, so that they gel with the cultural aspects of Ghana. Conducting their business through clarity and transparency, with no hidden agendas, would go a long way in capturing peoples attention and thereby make their business profitable. International market expansion strategy After building a loyal customer base in the domestic market, organizations tend to expand their business in the international market and for this reason the organizations needs to be aware of all the factors that can affect a productive business venture and the management thus has to act accordingly[11]. It is seen how Puma Energy has grown rapidly in the past few years and they have achieved the capability to expand their business in the market of Ghana for providing bitumen to their organizations or contractors for building roads and pavements. There are various factors that the business leaders must take into considerations regarding expanding business to a foreign market, for an example, it can be said that they have to think that whether they can build a loyal and potential customer base in the new market or not and how profitable their venture would be in an unknown market. Some factors that may pose issues for expanding business in a foreign country are provided in this sectio n of this report[12]. Different cultural norms in different country can become an issue while expanding the business and it is seen how successful business organizations face obstacles regarding this issue while operating in a country where cultural differences plays a vital role in determining the profitability of the business[13]. Tax codes and compliance issues Each country has different tax codes and for a successful expansion of business the management of the organizations needs to take into consideration that they need to learn the different tax codes and learn the business regulations and packaging standards of that country. Just like the tax codes, the packaging standards differs from country to country and it is seen how organizations needs to incorporate directions in various languages to ease the issue[14]. In some countries the business world moves in a very rapid manner and it is seen that in some cases business does not move maintaining the same growth rate. Thus before expanding their business to the market of Ghana, the management of Puma Energy needs to be aware of the fact that their business might now grow as rapidly as they have noticed earlier in their domestic market[15]. The management of the corporation must be aware of the fact that they have to build the reputation from nothing in the foreign market as they cannot carry the good will and reputation they have in their domestic market to the foreign market where they are trying to expand their business[16]. It is seen that there are some organizations whose reputation is wide spread and thus they do not have to be bothered about building a reputation in foreign market, but for most of the organizations to taste the success, has to build a good will or reputation for a steady growth of business in an unknown market. The management of the organization has to ensure that the products they are selling are of the highest quality than the goods people are getting from the domestic organizations. It is a matter of fat that if Puma Energy delivers the products of highest quality they can easily replace the domestic organizations and become a successful organization. Choosing right business partners The organization needs to plan in a way so that they can share the amount of loss incurred or the share of profit with the stakeholders just to distribute the matters of concern. While expanding business globally, in most cases management of business organizations tends to merge their organization with a reputed brand hailing from that particular country, where the organization is attempting to expand their business[17]. It is a matter of fact that, if the organizations choose the right business partners they would surely become successful in lesser time and thus it has become a very popular idea to expand business with a partnership between two or more than two business organizations. To operate business in a foreign market with efficiency, Puma Energy will e needing a strong market entry strategy and in the current scenario, choosing joint venture option would be perfect for an organization like Puma Energy[18]. In this context, Puma Energy is trying to expand their business to a foreign land where they want to provide bitumen for the construction of roads and pavements. Ion this scenario they must collaborate with an organization that has some reputation in that domestic market to earn the faith of the customers and in this manner in lesser time Puma Energy would be able to make a firm loyal customer base. There are some merits and demerits of joint venture and considering all those options it is seen that for an organization like Puma Energy, Joint venture would be the most suited option[19]. It is a matter of fact that there might be some issues of matter of conflicts between the partners while operating the business, but it would be wiser to try to eradicate all those issues and to look forward to build a strong relationship with that partner organization and take the path of glory and success working together on it. In the joint venture, the motive of the workforces of Puma Energy should be to maximize the advantage gained from the partnership and to maximize their own competitive position in the unknown market[20]. Conclusion Thus to conclude, it can be said that, Puma Energy has a big brand value and if they want to expand their business in the market of Ghana by providing bitumen for construction of roads and pavements, it would be wiser to make a joint venture in an unknown market to share the liabilities. In short, analysing all the factors, it can be said that providing bitumen in a nation which is developing and the development growth is quite on the higher side it would be a great opportunity for the organization to expand their business in the land of Ghana. References Banalieva, Elitsa R., and Charles Dhanaraj. "Home-region orientation in international expansion strategies."Journal of International Business Studies44.2 (2013): 89-116. Bayon, Ricardo, Amanda Hawn, and Katherine Hamilton.Voluntary carbon markets: an international business guide to what they are and how they work. Routledge, 2012. Beamish, Paul.Multinational joint ventures in developing countries (RLE International Business). Routledge, 2013. Burgenmeier, Beat, and Jean-Louis Mucchielli, eds.Multinationals and Europe 1992 (RLE International Business): Strategies for the Future. Routledge, 2013. Casson, Mark, ed.The Growth of International Business (RLE International Business). Routledge, 2013. Cavusgil, S. Tamer, et al.International business. Pearson Australia, 2014. Dunning, John H.Multinationals, Technology Competitiveness (RLE International Business). Vol. 13. Routledge, 2013. Gamble, John E., and Arthur A. Thompson. Essentials of strategic management. Irwin Mcgraw-Hill, 2014. Haley, George T., Usha CV Haley, and ChinHwee Tan.New Asian emperors: The business strategies of the overseas Chinese. John Wiley Sons, 2012. Johnson, Gerry.Exploring strategy: text and cases. Pearson, 2017. Killing, Peter.Strategies for joint venture success (RLE international business). Vol. 22. Routledge, 2012. Lindberg, Per, Christopher A. Voss, and Kathryn L. Blackmon, eds.International manufacturing strategies: context, content and change. Springer Science Business Media, 2013. Mathur, Shiv Sahai, Shiv Mathur, and Alfred Kenyon.Creating value: successful business strategies. Routledge, 2012. Turnbull, Peter W., and Jean-Paul Valla, eds.Strategies for international industrial marketing. Routledge, 2013. Wild, John J., Kenneth L. Wild, and Jerry CY Han.International business. Pearson Education Limited, 2014.

The Crucible and Hale Essay Example

The Crucible and Hale Paper The Crucible Guided Viewing Questions KEY Who are Reverend Parris, Betty, and Abigail? What is their relationship? Rev. Parris is the minister of Salem, Betty is his daughter, and Abigail is his niece. Who is Tituba? What is her relationship to the family? Tituba is the Parris’s slave from Barbados.   What is wrong with Betty? Betty is unconscious after being caught by her father dancing in the woods with other girls from Salem.   Why does Parris suggest calling in Reverend Hale? Rev. Parris thinks the Devil has entered Salem and turned the girls into witches. Who are Ann and Thomas Putnam? What do they suggest is Betty’s problem? What is their motivation for suggesting this? The couple who lost all but one child, Ann. The Putnams believe that Betty is being controlled by the Devil and is suffering the same symptoms as their daughter Ruth related to withcraft.   Who is Ruth? What is her relationship to the Putnams? What is wrong with her? How do the Putnam’s tie her problem to Betty’s? Ruth is the Putnams’ daughter; she is the other girl who is unable to wake after doing black arts in the woods with Tituba.   Who is Mercy Lewis? What is her relationship to the Putnam’s? The Putnams’ servant.   What does the conversation between Abigail, Mercy Lewis, Mary Warren, and Betty reveal about their recent activities? The girls are making the idea of witchcraft up to avoid getting punished for dancing in the woods. Who is John Proctor? What is his relationship to Mary Warren? What is his relationship to Abigail? How does he feel about his relationship with Abigail? John Proctor is a landowner and a farmer, who separates him self from the town. We will write a custom essay sample on The Crucible and Hale specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The Crucible and Hale specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The Crucible and Hale specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Mary Warren is the Proctors’ servant; she replaced Abigail Williams, with whom he had an affair. Who is Elizabeth Proctor? What does Abigail think of her? How might this affect the outcome of the play? Elizabeth Proctor is John’s wife. Abigail despises Elizabeth because she dismissed her and brought suspicion on her. Abigail targets Elizabeth because she wants to take her place in John’s life.   Who is Giles Corey? Why is he introduced into the play? Giles Corey is an illiterate farmer who is a friend of John Proctor. His wife, Martha, reads books at night, and he says he â€Å"can’t pray.   Who is Rebecca Nurse? What is her role likely to be in the play? Rebecca Nurse is an elder in the town, married to Francis Nurse, who says that the â€Å"witchcraft† is just the girls’ foolishness. All of her children and grandchildren are all still alive.   Why is the issue of Parris’s salary raised? Rev. Parris required that he be given the deed to the minister’s house; he is concerned with temporal, earthly things seemingly more than heavenly things. ? 14. What is the Putnams’ grievance over land? What significance might this have in the play? Thomas Putnam feels as if he was cheated out of land by his father and is always   What do the Puritans think of books other than the Bible? How do you learn about this in Act One? Books other than the Bible are folly and possibly evil.   How does Hale confuse Tituba? What is the significance of their conversation? Hale’s questioning is loaded with biased questions – assuming Tituba’s guilt as a witch which confuses Tituba; Hale also is beating Tituba as he questions her.   How and by whom are the other villagers accused of witchcraft? What is the motivation for the girls’ accusations? What is the significance of the scene between Elizabeth and John Proctor? What does it reveal about their relationship and about each of their characters? Elizabeth and John Proctor have a strained relationship and a â€Å"cold† home due to John’s affair with Abigail. John has not forgiven himself.   What is the gift Mary Warren gives to Elizabeth? Mary Warren gives Elizabeth a poppet, a rag doll. 20. What information does Mary provide about the trials? Why does John forbid her from attending? Elizabeth’s name has been mentioned in connection witchcraft. Mary Warren is an â€Å"official of the court. † John forbids Mary from attending the trial because he knows that it’s a sham because Abigail told him that she made the â€Å"witchcraft† up.   Why does Reverend Hale come to the Proctors’ home? What does this scene reveal about Hale’s role in the trial? Hale visits the Proctors to test the Christian character of the home. Hale is the investigator trying to find the truth.   What relationship does Hale suggest exists between the church and the court? Hale believes that the relationship between the church and the court is too close together – that justice is impossible.   What does Proctor tell Hale about why the children were ill? How does he claim to know? Proctor tell Hale that the children/girls are making the â€Å"witchcraft† up; Abigail told him.   What is the point of the discussion between Hale and the Proctors about whether or not they believe in witches? The Proctors do not believe in witchcraft, this going against what the church says. What does Giles report to the Proctors? What is the significance of his revelations? Giles reports that his wife, Martha, has been arrested.   What event begins to change Hale’s opinion about the arrests? How does he feel about the court? Elizabeth Proctor is arrested based on possession of a poppet that has a needle in its body (Abigail simultaneously stabs herself with a needle). Mary Warren says she made the doll while sitting in court.   What role does Cheever play? What is revealed about his character? Cheever is the arresting officer. He says he has been ordered to do so (he does not question his orders). What do we learn about why Mary Warren gave the poppet to Elizabeth? Why is Elizabeth arrested? On what grounds? What do we learn about Mary Warren’s motives at the end of the scene? How do Proctor, Francis, and Giles plan to use Mary Warren’s testimony to prove that â€Å"Heaven is NOT speaking through the children†? What is the significance of Proctor plowing on?

Briar Rose essays

Briar Rose essays In a nutshell: Briar Rose is the story of the Holocaust intertwined with the fairy tale of Sleeping Beauty. The story begins with the death of the "Gemma," the grandmother of Becca. Through out Beccas life Gemma told the story of Sleeping Beauty many times to her. Now, however, after making a promise to her grandmother, to find her past, the once insignificant fairy tale might be a clue to her actual past. Before her grandmother's death Becca had vowed to fulfill her grandmothers promise, which was to rediscover her origin. After the grandmother's death, Becca became intrigued in what she had found in a box Gemma left behind. In the box there were only vague clues about Gemmas past. Drawn to the mystery of her grandmothers past, Becca continued to search for clues. After finding out what could be a lead to Gemmas past, Becca decides to go to Poland were everything began. Once in Poland Becca tries to solve the mystery. When Becca goes to Joseph Potocki, a once close friend of Gemma, this is all answered There in Joseph Potocki's house Becca finds the shocking conclusion to her grandmother's past. Gemma's fairy tales were not all so make believe in the end. The story Joseph told was shocking. Gemma's past was darker than Becca thought. As Joseph told his story, Becca began to realize not only the significance of the story; but also what Gemma actually went through. The story explained Josephs and Gemmas escape from the Holocaust. Joseph goes on to explain how he had saved Gemma by bringing her back to life, the escape from the concentration camps, and finally, freedom. After finding the truth Becca returns home content, knowing she has fulfilled her vow. What's so special: The book has a rich and intriguing story line. It uses the fairy tale of Sleeping Beauty intertwined with the Holocaust to make an all most life like story, that keeps you reading fo...

Free Essays on Higher ED

The Role of Higher Education People view higher education from many different perspectives. For some, it is a pathway to a career. For others, it is an opportunity to learn more about oneself. I believe that the purpose of higher education is to facilitate intellectual growth that will enable the individual to become an active citizen of the world and to prepare the learner for success in a chosen profession.. Therefore, I think teachers are here to teach, but also to dedicate themselves and their resources to assisting students in achieving the ultimate success as inquisitive learners, engaged and thoughtful citizens, and caring and competent professionals. The first step in the journey toward intellectual wisdom through higher education requires the critical examination of oneself. No one perspective offers the answers to questions that face us in the twenty-first century. Broad cultural and intellectual perspectives presented through the arts, humanities, and social and natural sciences are the pathways to understanding the complexities of our world, our professions, and our communities. Developing a broad perspective of the world relies on an exchange of ideas from a variety of sources that are not strictly related to one's profession. I believe most university campuses strive to unite the wisdom of general education and the knowledge of professional preparation into an integrated process of true learning through higher education.... Free Essays on Higher ED Free Essays on Higher ED The Role of Higher Education People view higher education from many different perspectives. For some, it is a pathway to a career. For others, it is an opportunity to learn more about oneself. I believe that the purpose of higher education is to facilitate intellectual growth that will enable the individual to become an active citizen of the world and to prepare the learner for success in a chosen profession.. Therefore, I think teachers are here to teach, but also to dedicate themselves and their resources to assisting students in achieving the ultimate success as inquisitive learners, engaged and thoughtful citizens, and caring and competent professionals. The first step in the journey toward intellectual wisdom through higher education requires the critical examination of oneself. No one perspective offers the answers to questions that face us in the twenty-first century. Broad cultural and intellectual perspectives presented through the arts, humanities, and social and natural sciences are the pathways to understanding the complexities of our world, our professions, and our communities. Developing a broad perspective of the world relies on an exchange of ideas from a variety of sources that are not strictly related to one's profession. I believe most university campuses strive to unite the wisdom of general education and the knowledge of professional preparation into an integrated process of true learning through higher education....

Information Technology and Explosive Change Essay

Information Technology and Explosive Change - Essay Example Over the years, the level of innovation that technology has brought in the running of companies is unprecedented. Unlike before when the use of technology was confined to some few business set ups, today, information technology is in use in almost every company to bring about swift changes in the way companies go about their everyday activities – thus innovation. With technological innovations, information technology tools are today at the hem of affairs instead of manual application of human strength and knowledge. Such innovations have brought about speed in the delivery of work, thereby making companies have higher outputs. This means that efficiency generally go up with innovations because â€Å"many people have the tools to design new and innovative software to solve common problems and improve efficiency† (Global Guru, 2009). As information technology enhances and increases rate of production with innovative ways of getting production implemented, information technology again plays an important role of ensuring that products and services reach as many customers as possible. In times past, people living in one country barely had an idea about the kind of business that went on in other countries. Today, companies with just one branch in one country can boast of global customer base because of the power of information technology. Via the internet, companies of all kind – including individual freelancers make thousands of dollars a month because of the expanded reach of customer base that information technology offers them. To conclude, all companies who have not fully come to embrace the miracle of technology are advised to do so. Research among companies on how best they can utilize technology should not stop so that they will not lug behind in the new global trend. National Institute of Health (2011). Using Technology to Study Cellular and Molecular Biology. Retrieved October 31, 2011 from

Case study Essay Example | Topics and Well Written Essays - 250 words - 45

Case study - Essay Example Cost reduction capabilities help the company to minimize operational cost and other overheads. Bella enjoys technological capabilities by producing less sophisticated products that would sell easily for customers’ consumption. The first set back that fails Baton is the sudden departure of a project manager at St Louis. The human resource finds it complicated to recruit new individuals to occupy the vacant positions. Baton faces serious technical problems and sourcing issues such as pairing of Audio-to-Digital Converter (ADC) with a higher performing low noise amplifier. Asia does not manufacture a microcontroller making the company purchase it from America causing much delay and in effect raising the cost of acquisition. Conflict of interest between design and manufacturing sections contributed to Baton failure (Leonard &Young 2012). Bella India should take on project TKO and develop EKG because of the fast growing market despite the competition faced. The low costs of their products attract the customers. Services such as warranty would outdo the competitors. The management team has the knowledge of the market places ensuring penetration and conquering new markets. Organization’s strategies such as designing a simple and affordable portable equipment (2kg) that would connect a larger community gearing its

Employment contract Essay Example for Free

Employment contract Essay To raise a grievance at work the first step would be to talk to your line manager, explain the situation and see if the problem can be solved informally. If, however, the grievance cannot be resolved informally then the issue can be raised formally using the following procedure: Stage 1 Employees may request in writing a formal meeting with the line manager to state the grievance. Where the issue involves the line manager, this request should be made to the manager’s manager (area manager). Grievances should be made as soon as possible and in any event within 3 months of the issue complained about taking place. A hearing will be arranged, normally within 10 working days, for the employee to discuss the issue with the manager. A decision will be made once the matter has been fully investigated and the manager will communicate their response in writing within 5 working days. This should include details of the employee’s right to appeal. Stage 2 If the employee is dissatisfied with the decision then they have received in stage 1 then they can take their grievance further and request in writing a formal meeting under stage 2 of the grievance procedure. This will be conducted by a manager other than the manager that carried out the stage 1 meeting. The employee will receive the decision of this hearing in writing within 5 working days. Stage 3 If the employee is still dissatisfied with the decision then they may appeal in writing to the Chief Executive of the Trust within 10 working days of receipt of the stage 2 decision. A further meeting will take place and the decision will be confirmed in writing within 5 working days of the hearing. The decision at stage 3 of the procedure is final, in so far as the Trusts internal procedures are concerned. Bv 1. Data Protection All confidential information should be kept secure by employees in order to protect customers and their families. Confidential information (e.g. customer support plans, support notes and medication administration forms) must not be left in a place where non-authorised individuals may view it. Data should not be passed on to anyone without the consent of the customer or their next of kin. 2. Grievance Any grievances should be reported to the line manager to try to resolve the issue informally. If, however, it is not resolved at this level then there is a grievance procedure in place which enables employees to pursue the matter formally. 3. Conflict Management If employees have a problem with another member of staff and it cannot be resolved between themselves then they should contact their line manager for assistance with resolving the issue. If the conflict involves the line manager or if the employee feels that they are not receiving adequate support then they should report to the area manager. 4. Anti-discriminatory Practice All employees are expected to act with dignity and respect towards each person’s individual beliefs and identity. Customers, accessing Oaklea care and support services, should not be treated less favourably based on their; age, sex, disability, race, religion or belief, sexual orientation, marital status or pregnancy/maternity or gender. 5. Health Safety All employees have personal responsibility in ensuring their own and others health, safety, and welfare at work. We are required to read and apply organisational policies and procedures regarding health and safety, undertake necessary training, wear personal protective equipment (PPE) provided, use safety equipment and safety devices where required and report any hazardous conditions to the line manager or Health and Safety Officer. 6. Confidentiality All information concerning customers and/or their families must be treated  with the upmost respect and all employees have an obligation to protect this information. Confidential information must not be disclosed to a third party either formally or informally (gossip). The sharing of information may be necessary for continuation of good care and support of customers (e.g. between other employees or professions). If employees are asked to disclose information about a customer and are concerned that doing so may breach confidentiality then clarification should be sought via the line manager. 7. Whistle blowing If employees need to raise concern about a risk, malpractice or wrongdoing that affects others such as customers, other staff members, the company or the public then the company’s whistleblowing procedure should be followed. The first stage of this procedure would be to raise concerns with the employee’s line manager either in writing or through a meeting. If the issue involves the line manager or if the employee has already raised their [emailprotected] ?U: concerns with the line manager and feel that they have not been adequately addressed then the second stage of the procedure should be followed. At this stage, issues may be raised either in writing or through a meeting with a Director. If stage 2 has been undertaken and the employees concerns are unresolved or if they feel that the matter is so serious that it should be investigated by the Chief Executive immediately then concerns should be raised either in writing or via a meeting. Any employee raising concerns under the whistleblowing procedure has the right to remain anonymous. Bvi As a Community Home Carer, my role is to provide individualized care and support to people with social care needs so that they may continue to live in their homes and in the community. A care plan is in place for each customer that explains their specific needs and what care they require from us. My duties/responsibilities may include: Assisting customers with washing, bathing, personal hygiene, dressing, toileting, continence and catheter care. Meal and drink preparation and help with feeding where necessary. Helping customers to comply with their prescribed medication and fill out Medication Administration Records (MAR). Supporting customers  with cleaning, laundry, shopping and other household duties as required. Helping customers with mobility skills, transferring them safely where required (e.g. from bed to chair) and helping them to use aids and personal equipment. Providing end of life care. Documenting the care given at each visit in the Daily Support Notes (DSN). Liaising with other carers and health care professionals to ensure continuity of care. By carrying out these duties to a high standard and conforming to all policies, procedures and guidelines, customers will receive a quality service that will help them to maintain as much independence as possible in a safe environment within their own homes. The safeguarding carried out by carers is essential in protecting the health, wellbeing and human rights of vulnerable adults, and ensures that they live free from harm, abuse and neglect. It is our duty to report any safeguarding concerns to the appropriate person(s) so that action may be taken to protect the wellbeing of service users. Bvii a) Following best practice within my work role helps to safeguard vulnerable adults living in the community and ensures that they receive a quality service that promotes health and wellbeing. It is important that I stay within my job role, follow policies and procedures, keep up to date with changes in policies and legislation and keep up to date with training to develop my skills in the workplace. It is also important to work as part of a team, passing on skills where necessary (e.g. to new staff members) and gaining feedback from colleagues. Good communication skills are essential between team members and other professions involved in the care of the service user as this enables continuity of care. b) Failing to carry out the requirements of my role by not following policies, procedures and legislation and not complying with regulatory bodies endangers the health and wellbeing of service users and may put other team members at risk. Not following manual handling procedures, for example, would put me and the service user at risk of injury and not wearing personal protective equipment  when necessary may put me and others at risk of infection. Poor practice may also result in complaints from service users, disciplinary action and in severe cases it may lead to me losing my job, being prosecuted and/or prevented from working in the health and social care setting. Bviii As a Community Home Carer I must follow best practice within my work role and work to the company policies and procedures that mirror laws and legislation. There are also external factors which influence the standards that I must adhere to in my work such as the Care Quality Commission (CQC) essential standards, Skills for Care’s Common Induction Standards (CIS) which are the standards people working in health social care need to meet before they can safely work unsupervised (e.g. manual handling, first aid, health and safety training), the Health and Care Professions Council (HCPC) codes of practice and ADASS’ ‘Safeguarding Adults: A National Framework of Standards for good practice and outcomes in adult protection work’, which sets out a framework of best practice standards. Government initiatives also have an influence on the roles of carers such as ‘Our Care, Our Health Our Say’ which sets out policy goals to make health and social care ser vices that are designed around the patient rather than the needs of the patient being forced to fit around the service already provided. ‘Putting People First’ also aims for a personalised approach to the delivery of adult social care. Bix a) Two different representative bodies which influence my area of work are the care quality commission and the health and care professions council. b) The role of the care quality commission (CQC) is to regulate, inspect and review all adult health and social care services in the public, private and voluntary sectors in England and make sure that they are meeting national standards. These services include hospitals, care homes, GPs, dentists and services in the home (e.g. home carers). The Health and Care Professions Council (HCPC) are a regulatory body set up to protect the public by keeping a register of health and care professionals that meet their standards for training, professional skills, behaviour and health. If professionals fail  to meet these standards then they may be removed from the register and prevented from practicing. The HCPC replaced the General Social Care Council (GSCC) which was abolished in 2012.

The Body as Teacher: From Source of Knowledge to Object of Knowledge :: Philosophy

The Body as Teacher: From Source of Knowledge to Object of Knowledge ABSTRACT: I look at two ways of seeing the body during the Renaissance: the first, illustrated in the Essais of Montaigne, focuses on the body as a source of knowledge about the self; the second, illustrated in the developing science of anatomy, focuses on the body as an object of knowledge that is increasingly available only to specialists. In looking at the science of anatomy as it developed in the Renaissance, I show that the transformation of the body from a source of knowledge of both body and soul to an object of a mechanical science did not happen easily and reflects contradictory approaches to the self that continue to this day. In his book The Mirage of Health, Renà © Dubos refers to the never-ending oscillation between two different points of view in medicine: those who believe that health results from living in harmony with nature (and thus take it upon themselves to know themselves and live in harmony with their environment) and those who believe that health is the responsibility of a medical expert who brings specialized knowledge and the surgeon's knife to conquer disease). He points out that in ancient Greece, doctors worked under the patronage of Asklepios, the god of medicine while healers served Asklepios's daughter Hygeia, goddess of health: For the worshippers of Hygeia, health is the natural order of things, a positive attribute to which men are entitled if they govern their lives wisely. According to them, the most important function of medicine is to discover and teach the natural laws which will ensure a man a healthy mind in a healthy body. More skeptical, or wiser in the ways of the world, the followers of Asklepios believe that the chief role of the physician is to treat disease, to restore health by correcting any imperfections caused by accidents of birth or life. (1) The modern debate between the followers of Hygeia and the followers of Asklepios is more than a debate about the relative merits of medical science; it reflects a more fundamental debate about the nature of the self and about the ways in which one can have knowledge of the self. It is a debate about the nature of the body and how we learn about it or from it. It is about the body as teacher. This paper focusses on one

Business Communication

During the exam you are not allowed to open your references. B. Please answer the following questions in the form of essay which consists of introductory paragraph, detail and example, and concluding paragraph). 1.Effective communication strengthens the connection between a company and all its stakeholders, those groups affected in some way by the company’s actions: customers, employers, stakeholders, suppliers, neighbors, the community, and the nation. Conversely, when communication breakdown, the results can be anything from time wasting to the tragic event. How can a lack of shared experience between sender and receiver result in communication failures? 2. The way you conduct yourself and interact with others can have a profound influence on your company’s success and your career.Because of your excellent communication skills, for example, your boss always asks you to write his reports for him but when the CEO complimenting him on his logical organization and clear w riting style, your boss responds as if he’d written all those reports himself. What kind of ethical choice does your boss’s response represent? What can you do in this situation? Explain your solution and your reasoning. 3. Every month, each employee in your department is expected to give oral presentation on the status of your group project.One member of the group, however, has a severe speech impediment that prevents people from understanding most of what he has to say. As the department manager, how will you resolve this dilemma? Is it possible for you to use non-verbal communication? Please explain. 4. CRM stands for Customer Relationship Management, a category of software that helps companies manage their interactions with customers. What are the factors to be considered when choosing visual media like CRM for your business communication? PS: Maximum score is 25 for each question including paragraph structure, sentence tructure, coherence, spelling, and choice of word. ——————–oOo————— Communication is a process whereby information is enclosed in a package and is channeled and imparted by a sender to a receiver via some medium. The receiver then will decodes the information before he/she gives feedback to the sender. Of course, some interference can appear in any forms and disturb the process of communication itself. When a process of communication doesn’t run properly, it is called communication breakdown and it is very common.In any communication model, interference of a communication model is called noise. There are many examples of noise, such as: environmental noise, physiological-impairment noise, semantic noise, syntactical noise, organizational noise, cultural noise, and psychological noise. The lack of shared experience of communication between the sender and the receiver could be classified as semantic, syntactical, organizational, or cultural noise. Semantic noise means the sender and the receiver have different interpretations of the meanings of certain words.For example, the word â€Å"weed† could be interpreted as undesired plants on your yard or as marijuana. Syntactical noise is a form of noise where certain grammatical mistakes appear and disrupt communication. This kind of noise usually appears when the language that is used in the communication process is not the mother language of one or more parties of the process. Poorly structured communication can prevent the receiver from accurate interpretations. When this happens, it is called organizational noise.For example, when a manager teaching his/her subordinates how to use a new tool for their works, but he/she is not telling them in a well structured form of communication, it can make the subordinates more confused about the new tool. The last one is cultural noise. This happens when the receiver and the sender came from different cultural background. Fo r instance, wishing a Moslem â€Å"Merry Christmas† could be offending for him/her. The process of communication does not always run well. Some interference can appear and disrupt the process.Therefore, we should learn the effective way of communication so that we can avoid the interference and conduct an effective way of communication. In business or in working environment, there are some rules that should be obeyed so we won’t hurt someone else’s feelings or take the rights of others. This set of rules is called business ethics. However, to determine whether an act is ethical or not is, sometimes, not easy. From the example given in the question, I don’t have any trouble to say that it is unethical. My boss claimed my works as his/hers and that simply violated my intelligence rights.There are some options can be taken to deal with this case, but I have my own way to deal with this. If I were in that position, I would just complain to him/her right away. Tell him/her that I didn’t like what he/she was doing but in a most nice and most polite ways. I don’t think he/she would fire me because he/she needed me. I was good at making reports and if he/she fired me, it wouldn’t be that easy to find someone else with the same skill. In working environment, we should always ensure that our acts are ethical. Even when someone else does unethical acts toward us, we should solve the problem with the most ethical way.By ensuring that every act that we conduct is ethical, it will not only make a good working environment but also shows us who we really are. In the process of communication, some interference can appear and disrupt the process. This interference is called noise. There are many kind of noise, such as: environmental noise, physiological-impairment noise, semantic noise, syntactical noise, organizational noise, cultural noise, and psychological noise. From the example given in the question, it is classified as phy siological-impairment noise.It means he/she has physical maladies that prevent effective communication. In this case: speech impediment. If I were the manager, I would try to help him with his/her speech problem. However, if it were impossible to help him/her with the problem, I would give him/her the work that required less speaking or the more technical part. I would leave him the part that deals with counting, graphs, etc. Customer relationship management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects.It involves using technology to organize, automate, and synchronize business processes, principally sales activities, but also those for marketing, customer service, and technical support. One of the factors that should be considered when using CRM is the tools could be complicated. The tools itself are usually limited. So, when using CRM as the company’s strategy, we should ensure that we have t he right processes, the right people, and the right strategy Business Communication Therefore, the company should develop consistency and extensive plan in order to commit their operational, strategic, financial and transactional problems. According to the Matthew Walker, in this situation, the first step should be communication proactively to limit surprises and build the credibility and trust. It does not mean that company should disclose every financial part; however the trust is the critical. The healthy business requires the healthy community. Also, there should contribution in creating and maintenance.Certainly, the public wants to know about companies, organizations. Lewis (2010) states that, corporate social responsibility becomes the â€Å"buzzword† from the boardroom to the living room by growing media coverage dealing with such issues as corporate governance and environmental responsibility. Professionally, this rise In awareness of the term CARS has created a new fashion in business management (Jackson, 2001). Many academics, corporate stakeholder s and Government are calling on large and small corporations to adopt CARS orientated approaches to business.It helps to communicate with stakeholders effectively. Inefficient or poor communication often demonstrates incomplete planning, unrealistic deadlines and budgets. Every company needs to communicate often and effectively in order to know about the processes of future plans, mission and vision. According to the study, which was conducted by IT managers of French computer manufacturers, 57 % of project failures were because of the poor communication. The main reason is that inability to clearly state their expectations to the stakeholders.Moreover, the good communication is not one-size fits all technique. Firstly, every company should pay attention to the diplomatic transparency and sensitivity to their pacific work styles. For instance, some people need regular data and constant updates while others need high level directives and knowing just specific details. Also, it is ver y important knowing and having the correct tools and skills to reach the main goal of the company. There is no doubt that, miscommunication can creates hard feeling which might remain undetected for a long time.Every employee should prepare a formal communication strategy in order to define the exact expectations from stakeholders. Also, it is extremely necessary to write about the ideas, issues, insights and information. In addition, there should be shown the statistics and should be presented to the stakeholders. It helps to prove the works which were done already. Also, one of the best ways to avoiding the conflicts with stakeholders is writing the memos. This can be as simple as stating needs of company in a few sentences or as complex as writing out your list of objectives.It is useful to define the core objectives with measurable parameters of the company. Furthermore, each of your various project stakeholders their own agenda and goals. The company's executive team should sub mit the particular information and a different communication style in the day-to-day details of delivery. Usually, stakeholders want to see more of the summarized review. In order to balance the various needs of communication, there should be the connection between risk and risk mitigation actions. It is very important for external stakeholders.If a risk can be mitigated by adjustments with the control of the company then it probably doesn't need to bubble up to team. Also, the communication about the risk with the stakeholders can be tricky, because this group, usually, is unfamiliar with the details Of the company. In order to succeed, company should fully explain the concepts without using the company's jargon's in the message. Also, it helps to show the benefits to gain acceptance. The company should meet with the stakeholder to discuss the plan together and maintain positive relationships.Nowadays, the several marketing techniques can be used to facilitate this process, which h elps to promote this in effective way. The majority of companies use the type of the messaging with stakeholders. According to the Schultz(2006), companies prefer using the minimal release kind of communication with stakeholders. This finding shows that suggestion by the web-based content is the most effective way of reaching the goal. With the respect to CARS the centre management bell ivied that the various messages where they can communicate across various means generated the benefits to the company, organization.Moreover, the clear structured message to the stakeholder whether it will be transmitted via print or shown on company's website will become effective to settle down the goals. The details should be written in the message carefully. Also, it can be provided in different formats. Sometimes, there will be necessary to translate the documents in order to understand, because many types of specific words in the technology changed. Therefore, effective communication may requir e the translating of technical and financial jargon.Also, in writing the message to stakeholders it is very important to explain the technical issues in terms that non-experts can understand. In addition, politicians and the public can make their decisions. One of terms of company can be provided by the using the glossary of company. In conclusion, certainly the poor message with the lack of information in the intent has the negative impact on the company. Communication is the complicated process of sharing and exchanging information, knowledge, feeling and experience.It is important to write the report to stakeholders with the specific details and expectations in order to obtain the company's good reputation. The communication principles, which relates to the management of company are important to define clear organizational structured communication. It will demonstrate the high-performing organizations, where all employees respect communication principles. Also, it can show the hi gh degree of trust between team members. The effective business communication consists of the accurate communication in particular message, where the stakeholder can understand this correctly.One of the important things of the communication with the stakeholder is not confusing and misinforming with the information. Therefore, the corporate policy should be strictly checked. All of us know that the aim of corporate communication is to managing perceptions through the positive corporate brand, transparent relationship with all stakeholders. That's why the nature of corporate communication is one of the necessary facts of the successful impasses, because it helps to consider and notice the intersection between the level and perception of the every company. Business Communication Therefore, the company should develop consistency and extensive plan in order to commit their operational, strategic, financial and transactional problems. According to the Matthew Walker, in this situation, the first step should be communication proactively to limit surprises and build the credibility and trust. It does not mean that company should disclose every financial part; however the trust is the critical. The healthy business requires the healthy community. Also, there should contribution in creating and maintenance.Certainly, the public wants to know about companies, organizations. Lewis (2010) states that, corporate social responsibility becomes the â€Å"buzzword† from the boardroom to the living room by growing media coverage dealing with such issues as corporate governance and environmental responsibility. Professionally, this rise In awareness of the term CARS has created a new fashion in business management (Jackson, 2001). Many academics, corporate stakeholder s and Government are calling on large and small corporations to adopt CARS orientated approaches to business.It helps to communicate with stakeholders effectively. Inefficient or poor communication often demonstrates incomplete planning, unrealistic deadlines and budgets. Every company needs to communicate often and effectively in order to know about the processes of future plans, mission and vision. According to the study, which was conducted by IT managers of French computer manufacturers, 57 % of project failures were because of the poor communication. The main reason is that inability to clearly state their expectations to the stakeholders.Moreover, the good communication is not one-size fits all technique. Firstly, every company should pay attention to the diplomatic transparency and sensitivity to their pacific work styles. For instance, some people need regular data and constant updates while others need high level directives and knowing just specific details. Also, it is ver y important knowing and having the correct tools and skills to reach the main goal of the company. There is no doubt that, miscommunication can creates hard feeling which might remain undetected for a long time.Every employee should prepare a formal communication strategy in order to define the exact expectations from stakeholders. Also, it is extremely necessary to write about the ideas, issues, insights and information. In addition, there should be shown the statistics and should be presented to the stakeholders. It helps to prove the works which were done already. Also, one of the best ways to avoiding the conflicts with stakeholders is writing the memos. This can be as simple as stating needs of company in a few sentences or as complex as writing out your list of objectives.It is useful to define the core objectives with measurable parameters of the company. Furthermore, each of your various project stakeholders their own agenda and goals. The company's executive team should sub mit the particular information and a different communication style in the day-to-day details of delivery. Usually, stakeholders want to see more of the summarized review. In order to balance the various needs of communication, there should be the connection between risk and risk mitigation actions. It is very important for external stakeholders.If a risk can be mitigated by adjustments with the control of the company then it probably doesn't need to bubble up to team. Also, the communication about the risk with the stakeholders can be tricky, because this group, usually, is unfamiliar with the details Of the company. In order to succeed, company should fully explain the concepts without using the company's jargon's in the message. Also, it helps to show the benefits to gain acceptance. The company should meet with the stakeholder to discuss the plan together and maintain positive relationships.Nowadays, the several marketing techniques can be used to facilitate this process, which h elps to promote this in effective way. The majority of companies use the type of the messaging with stakeholders. According to the Schultz(2006), companies prefer using the minimal release kind of communication with stakeholders. This finding shows that suggestion by the web-based content is the most effective way of reaching the goal. With the respect to CARS the centre management bell ivied that the various messages where they can communicate across various means generated the benefits to the company, organization.Moreover, the clear structured message to the stakeholder whether it will be transmitted via print or shown on company's website will become effective to settle down the goals. The details should be written in the message carefully. Also, it can be provided in different formats. Sometimes, there will be necessary to translate the documents in order to understand, because many types of specific words in the technology changed. Therefore, effective communication may requir e the translating of technical and financial jargon.Also, in writing the message to stakeholders it is very important to explain the technical issues in terms that non-experts can understand. In addition, politicians and the public can make their decisions. One of terms of company can be provided by the using the glossary of company. In conclusion, certainly the poor message with the lack of information in the intent has the negative impact on the company. Communication is the complicated process of sharing and exchanging information, knowledge, feeling and experience.It is important to write the report to stakeholders with the specific details and expectations in order to obtain the company's good reputation. The communication principles, which relates to the management of company are important to define clear organizational structured communication. It will demonstrate the high-performing organizations, where all employees respect communication principles. Also, it can show the hi gh degree of trust between team members. The effective business communication consists of the accurate communication in particular message, where the stakeholder can understand this correctly.One of the important things of the communication with the stakeholder is not confusing and misinforming with the information. Therefore, the corporate policy should be strictly checked. All of us know that the aim of corporate communication is to managing perceptions through the positive corporate brand, transparent relationship with all stakeholders. That's why the nature of corporate communication is one of the necessary facts of the successful impasses, because it helps to consider and notice the intersection between the level and perception of the every company. Business Communication Assignment # 05 Business Communication Topic: short / informal reports categories and formats of reports IN RESPECT OF: Sir Hamid Nawaz Sb. SUBMITTED BY: MUHAMMAD JAVED IQBAL AISH MBA 1st Semester Section (A) DEPARTMENT OF ADMINSTRATIVE SCIENCES QUAID-I-AZAM UNIVERSITY ISLAMABAD What is report? An orderly and objective communication of factual information that serves a business purpose. What is short report? The short report consists of a title page and the report text normally. Like most of the less formal report forms, the short report may be organized in either the direct order or indirect order. But the direct order is more common. This plan begins with a quick summary of report including the conclusions and recommendations. Because many organization heavily depend upon the short reports. There are many varieties written for the different purposes. Some companies have their particular report forms. There are many types of short reports but we will define three of them only, as follows: 1. Routine operational reports: The majority of the reports written within the companies are routine reports that informs to the supervisors, top managers and other employees of the organization about the company’s all activities. These reports can be for daily, weekly, monthly or quarterly. It depends upon the work nature that if sufficient task like all the policy making rules have to define then it will be in more concise form that every one can understand easily. For the various purposes we can use this form of report. For example the production data, the data of loyal customers etc. The formation of this type of repot varies from company to company and managers to manager. The content / format of this report: ? The name comes from the fact that what is inside the report and it must be written with in 15 minutes. That’s why we define its name first of all so that this name clearly defined the required information efficiently and on time. Most of the organizations define some standard for the short operation report because managers don’t have sufficient time to write on the daily or monthly basis by defining its whole format. So they define a standard that these contents must include in the report so that reader can understand easily. ? The findings of a particular sample must be given in a chronological order so that readers can understand quickly. And must use the appropriate headings if required any. ? In the end of routine report just put the summary, which may include or not according to the data required. 2. Progress reports: This report review progress on an activity. This report focuses on the progress toward a specific goal. If someone is working on a project under the supervision of a boss then he or she must have to write a progress report for that project to his or her immediate boss or manager to show the progress of that project that work is on the track. Progress report can be formal or informal depending on the work nature. But most are informal and narrative. And one important factor which must use in this report that is subject i. e. â€Å"I† or â€Å"we†. If we are using the word â€Å"I† in the progress report that â€Å"I have done all this† then it shows really negative behavior and â€Å"we† shows the best motivation tool in the progress report. The format / content of this report: ? Describe the purpose and nature of the project first. ? Present a summary of work already completed. Describe work currently in the progress including personnel, methods. ? Forecast future activities related to the project. ? In the end include recommendations and request. 3. Recommendation reports: A recommendation report is a detailed report submitted to readers who are usually in a high management position, like as, supervisors, top managers, head of departments, buyers of company, and elected officials, to a ccept or reject the writer’s plan or choose from among their recommendations. Purpose of the recommendation report: The main purpose and theme of this report is to present a carefully created, well-supported proposal for application of the research which we have conducted. The report will define ways to apply findings to the problem which we have investigated. If the report is accepted then it t can lead to improve functioning conditions, a more competent and cost-effective business or supplementary jobs. Format of the recommendation report: Her we use report format, not memo or letter format. And important thing, here is, that we have make sure of using headings and number the pages of the report. The length will vary based on the number of headings, the size and number of visuals, and other design features. Contents of recommendation report: ? Introduction of report: The opening of this report should be interesting so that it actually represents what it follows. ? Methods of report: We have to explain all the gathered data so that its primary purpose was to understand the background of the problem, not to get solutions. ? Summary of the secondary research: Here we have to consider what has been done before to address that problem, and to recommend solutions. ? Analysis of Survey Findings: This section is important due to its survey factor because here we define the findings obtained from the primary and secondary research. ? Feedback: We conclude from the gathered data and implement to solve the problem. ? Recommendations: Recommendation shows that how readers can transform their particular action into actions. ? Closing: Goodwill tone is much important and must be closed in form of solving the problem. Short reports format: Short report formats are the design of the report that defines which contents of the reports are included and which contents are described more or not. Simply the format of a report shows the outline of a whole report either of short or long. There are different formats of the short reports which are as follows, but here we have to define three of them only: †¢ Letter format †¢ Memo format †¢ Report format †¢ Prepared forms 1. Letter Format: The reports in the forms of letter are known as the letter format reports. These formats are normally used when writers have to send information to outsiders in informal form. Means these reports are used to present information to person outside the organization. For writing a report in a letter format these instructions can be followed: †¢ We write the name and organization information in the upper left corner of the page with date. Under these three things you have to write the name of the recipient and his title and company address. †¢ After writing salutation we present the information about the important contents of the report. †¢ Then give reason why we are writing a report. Here we need more information to clarify our readers about the report. †¢ In the end provide the conclusion and recommendation. †¢ Friendly closing is also necessary. So use those words which create the goodwill. †¢ And write name below the four lines after closing with signatures. 2. Memo Format: These formats are normally used when writers have to send information within the organization. Means these reports are used to present information to person inside the organization. A memo is used to persuade people to take some action or to give feedback on a specific matter. Word â€Å"Memo† is also called as â€Å"memorandum†. Memo can be formal and informal as well. Memo is written in a very simple tone that easy to understand. Memo must be short and specific. In memo the following things are important to note: †¢ Try to identify the audience to whom we are writing. †¢ Write the name of sender and receiver in a memo. †¢ Purpose of writing a memo must be given with the subject. †¢ Give suggestions for the help of readers. †¢ Present the recommendation with some arguments. †¢ Closing with creation of goodwill. 3. Short report format: Short reports formats are used to give some particular information and also have different reasons and purposes of writing in terms of managers and employees. So the contents of the short reports are: Write the title of the report very first †¢ Mention the name of that person to whom we are writing †¢ Mention the name who is writing †¢ Mention the date also †¢ Short reports include terms of references which show basically the main contents of the reports. †¢ Define the methodology of the report †¢ Conclusion shows the overview of the whole report. †¢ And in the end we present the recommendations to take actions if necessary. References: www. google. com www. osun. org www. scribd. com www. wikihow. org ——————————————————— Business Communication Business Communication Md. Tarikul Islam Jahangirnagar University, Bangladesh  © Islam, M. T. http://sites. google. com/site/kjatbd/ Topics Today q Topics Today u Course Outline  §  §  §  § Course introduction Topics included in the course Evaluation method What to expect and how to be prepared u Start of the course, if time allows  © Islam, M. T. http://sites. google. com/site/kjatbd/ The Course q Welcome!! u To the Course-Business Communication o? Course code: EMBA 501 o? To the students of EMBA Program o? This is a three credit course where one learns about  § Basics of communication  § Tools in communication o? For class schedule contact EMBA Coordination office  © Islam, M. T. http://sites. google. com/site/kjatbd/ The Course: Studying Communication means u Studying communication has three parts o? Theory o? Applying theories in real life o? Feedback on application mentioned above u Therefore we shall o? First study the theory o? Then would know how to use the theories in real life o? Finally we shall check the applications for effectiveness and efficiency  © Islam, M. T. http://sites. google. com/site/kjatbd/ The Course: Scope q Scope o? This course is about learning fundamentals of communications and then communicating effectively and efficiently with the available tools in communications  § Therefore the course starts with the learning about communications followed by the lear ning and applications of communication tools available in place  © Islam, M. T. http://sites. google. com/site/kjatbd/ The Course: Book q Recommended Book o? We shall follow the book Business Communication by Lesikar  § Buy the latest edition o? Any other materials will be provided in due time  § Please remember that it would be more beneficial to go through more than one book  § Almost all the communication books are more or less on same issues  © Islam, M. T. http://sites. google. com/site/kjatbd/ The Course: Contents No Topics 01 Basics of communication 02 Introduction to communication, types of 03 Verbal Communication 04 Culture and communication 05 Non verbal communication 06 Technology and communication 07 General letters and job related letters 08 Curriculum vitae 09 Memorandum 10 Long formal business report 11 Research proposal communication, mediums of communication Contents are subject to change http://sites. google. com/site/kjatbd/  © Islam, M. T. The Course: Evaluation q Evaluation u There are two evaluations o? One by students and o? One by the course teacher u Evaluation by course teacher o? Final exam for 40 marks o? Continuous Assessment (CA) for 60 marks including class presence  © Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: Final Exam (40 marks) q Final Exam u A comprehensive exam at the end of the semester o? Having 40 marks of value  § You should be prepared for the conceptual question in most cases  § Direct question would be the minimum or rare case u Questions in the final exam mainly will check o? Your overall understandings of the course o? Whether you are able to interpret the theories or not o? Whether you can create something new or not  © Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: CA (60 marks) q Continuous Assessment u Combination of o? Class works, homework, assignments, presentations, case study, viva etc. o? Exams  § Both quiz and class tests  § Either announced or unannounced  § Don’t miss as there won’t be any customization u Weights o? There won’t be any weights to any evaluation criteria. All will be converted into sixty. Final exam marks would be added to CA marks to decide on your grade in the course o? Remember there is no best of  © Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: CA Details u CA Details o? Assignment: You would need to prove  § You can write letter properly  § You are familiar with different aspects of reports  § You know about memorandum o? Presentations  § You would be required to prove that you are familiar with the different aspects of presentations and you can apply them in real life  © Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: CA Details u CA Details o? Report writing as the final part  § Build up groups according to directions  § Write a long formal business report  § Almost at the end of semester your group will present  § Others will evaluate you including question and answer sessions  § Participation by all is mandatory and beneficial!!!  § Make sure you are NOT a sleeping member!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: Sleeping Member u Sleeping Member o? Never and ever be a sleeping member o? You will be traced out and your grade will be severely damaged o? How?  § On any of the works like assignments, presentations etc. you will be evaluated individually even though you work in the group  § In time of evaluation if you fail to prove yourself, it would not matter how good you have been working in the group, you will not score maximum!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: Group Formation Directions q Group formation directions u Form a group o? Of five members each o? Group number will be decided by me o? Each group would have a group leader and one female member at least! o? Submit the list within the next class! o? Once the list is given, it would be treated as final one. Anyone not included in the list will form a single member group and will be evaluated for 80% marks i. e. (60*40%)*80% For what o? Can be for assignment, presentation, viva, case study, article reading, term paper etc. http://sites. google. com/site/kjatbd/  © Islam, M. T. Evaluation: Group Works q Group Works u You work in group but will be evaluated individually; therefore you have the chance to prove yourself to advance your grade! u However, what would be seen whe n you work in group is†¦ o? You accumulate all the possibilities at maximum o? You have a mentionable group chemistry o? Don t try to be a leader by yourself o? Rather try to be a spontaneous leader! o? By the way what is group work and why to work in group?  © Islam, M. T. ttp://sites. google. com/site/kjatbd/ Evaluation: Report Theme u What to write about? o? Theme of the report  § You want to introduce a new venture in your area. Before you take the final decision you like to check the different aspects of the proposed venture. Write a formal report about those different aspects following the formalities in report writing. o? You can include whatever you want based on your imagination or the real life facts o? You will be graded based on your communication capability and your compliance with the report writing formalities!  § We shall discuss different formalities of report throughout the course Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: Some Point s to Mind! q Some Points to Mind o? In group works you will be graded individually, but your group chemistry contributes to your earnings o? Never be a sleeping member o? In case of presentation  § Quality of the presenter  § Quality of the presentation  § Quality of the presentation content  § Quality of the group works†¦. ALL WILL BE CONSIDERED o? There is a probability that all group works will be followed by either viva or presentation; be ready for that! o? Each group will present one topic of the course; will be detailed later on! Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation Summary†¦. q To mind for evaluation o? There would be no best of o? All would be converted in to 60 o? There is special treatment for class presence o? Honesty is extremely expected and dishonesty will be severely penalized  § In case of dishonesty you will be informed and your answer script will not be evaluated! o? You MUST prove yourself or your group; make me feel that you deserve the marks  § I would expect higher level maturity, integrity, creativity, and professionalism in all of your works!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Class Presence+/Participation u Not class presence but class participation  § I might assign some marks for the participation and presence in class depending on the situation  § Maximum five marks would be given for this purpose  § Be in class in time if you don’t want to miss the class  § Late coming is strongly discouraged  © Islam, M. T. http://sites. google. com/site/kjatbd/ Evaluation: Grading Scale q Grading Scale o? Grading  § Unless otherwise specified the grading policy is according to the UGC rules  © Islam, M. T. http://sites. google. com/site/kjatbd/ Teaching Method: Overall Approach q Overall Approach Approach o? Always we-we with win-win solution rater than I-we approach u Evaluation o? I never believe in the memorizing and vomiting in the exam o? You have a head up your shoulder; you have to use that o? I want something original for you; at the end of the course that would be the sole benefit for you and me o? Most importantly I want an honest and disciplined manner  © Islam, M. T. http://sites. google. com/site/kjatbd/ Teaching Method: Contact q Contact u In the class o? You can stop me at any time in the class o? Please keep asking as long as you are not fully satisfied with a topic u Outside class ? Mail me at [email  protected] com o? I strongly suggest this one as I am pretty regular in mail; please don t expect answer of your problem over cell or instantly u Course related communication o? At http://sites. google. com/site/kjcourses/  © Islam, M. T. http://sites. google. com/site/kjatbd/ The Course: Brief Summary q Brief Summary o? The course  § EMBA 501: Business Communication  § Three credit hour course o? Evaluation  § Continuous assessment of 60 marks  § Final exam of 40 marks o? Recommended book  § Business Communication by Lesikar, latest edition preffered o? Course Related communication  § At http://sites. google. com/site/kjcourses/  © Islam, M. T. http://sites. google. com/site/kjatbd/ Use your head! q Start thinking u What is very important is o? Use your head o? Don t bother about the head of Mr. Lesikar o? Use your head from the point where Lesikar stopped  § To become innovative  § To become successful  § To have or to secure an open mind  § Most specifically to earn good grade in the exam!!  § I never believe in memorizing and vomiting in the exam!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Any Question? u Coming up†¦Ã¢â‚¬ ¦.. o? Course contents o? Basics of communication  © Islam, M. T. http://sites. google. com/site/kjatbd/ Course  © Islam, M. T. http://sites. google. com/site/kjatbd/ The Course: Contents No Topics 01 Basics of communication 02 Introduction to communication, types of 03 Verbal Communication 04 Culture and communication 05 Non verbal communication 06 Technology and communication 07 General letters and job related letters 08 Curriculum vitae 09 Memorandum 10 Long formal business report 11 Research proposal communication, mediums of communication Contents are subject to change http://sites. google. com/site/kjatbd/  © Islam, M. T. Course Contents u Basics of communication  §  §  § Defining communication Types of communication Why to read communication at all? Actors in communication u Verbal communication  § Informal oral communication  § Formal oral communication  § Technology in the oral communication  © Islam, M. T. http://sites. google. com/site/kjatbd/ Course Contents u Cross cultural communication o? Difference in culture à ‚ § What is culture?  § What are the various dimensions of culture?  § How culture can influence the communication? u Non verbal communication  § Types  § Creativity in communication  © Islam, M. T. http://sites. google. com/site/kjatbd/ Course Contents u Letters and memorandum  §  §  §  § Introduction to memorandum How to write memorandum Introduction to letters How to write formal letter  »? Job related letters u Long Formal Business Report  § Report writing  § Different aspects of report writing  © Islam, M. T. http://sites. google. com/site/kjatbd/ Course Contents u Curriculum Vitae  § CV and Resume  § Writing CV and resume u Research Proposal  § Various elements of research proposal  § How to write a research proposal  © Islam, M. T. http://sites. google. com/site/kjatbd/ Course Contents: Presentation u Presentation  § One/two group presentation(s) would be followed by after the completion of each topic.  § After the formation of group we shall fix who presents what  § What you do is†¦  »? You prepare slides  »? You simply summarize the topic  »? Others question you  »? But you don t present or copy my slides!!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Something missing? u Yes, its WRITING o? This is one of the most important aspects of communication o? Because of the greater importance of the topic we shall not study this as one single topic o? Rather we shall talk about writing throughout the whole course under various topics o? Try to grab any materials on writing from any source for the betterment of you!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Any Question? u Coming up†¦Ã¢â‚¬ ¦.. o? Basics of communication  © Islam, M. T. http://sites. google. com/site/kjatbd/ Basics of  © Islam, M. T. Communication http://sites. google. com/site/kjatbd/ Basics of communication q Contents of the topic o? What is communication? o? Different aspects of communication  § Actors/components in the process  § Mediums  § Methods  § Constraints etc. o? Why communication to read formally? o? Communication in the business place o? Summarizing the topic!  © Islam, M. T. http://sites. google. com/site/kjatbd/ No me-you, always we-we!! Speak up! Try to communicate in the class! Your participation will be counted!!  © Islam, M. T. http://sites. google. com/site/kjatbd/ What is communication? What does communication mean to you? Any idea?  © Islam, M. T. http://sites. google. com/site/kjatbd/ De? ning communication u Communication defined o? Communication is the process of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts and feelings understood by the people we are communicating with u Components in communication process o? Message sender o? Message receiver o? Message itself o? Medium o? Method o? Noise etc.  © Islam, M. T. http://sites. google. com/site/kjatbd/ Key features in communication u Communication is successful when the message is received as the same one that has been sent  § Therefore understanding is the key element u It s a both way process which is continuous  © Islam, M. T. http://sites. google. com/site/kjatbd/ Methods of communication q Methods in communication o? Verbal o? Written o? Electronic o? Audio o? Visual o? Meetings o? Notice board o? Text!!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Mediums of communication q Mediums in communication o? Letters o? Memo o? Reports o? Fax o? Telephone o? Email o? o? o? o? o? Notice board Internet Video/video conferencing Body language Face to face  © Islam, M. T. http://sites. google. com/site/kjatbd/ Which medium to use? q Available mediums o? Letters o? Memo o? Reports o? Fax o? Telephone o? Email o? Notice board o? Internet o? V i d e o / v i d e o conferencing o? Body language o? Face to face q Choice of medium is affected by u Need for record u Direction of the information flow u Number of people to be reached u Confidentiality u Nature of the informationlength, complexity, emergency need u Cost of the medium etc.  © Islam, M. T. http://sites. google. com/site/kjatbd/ Why communication fails? u Did any of your communication failed? u How did that happen to you? Was that just miscommunication or lack of understanding?  © Islam, M. T. http://sites. google. com/site/kjatbd/ Constraints to successful communication q Internal o? Fatigue o? Poor listening skills o? Poor communication skills o? Attitude toward the sender or information o? Mistrust o? Fear o? Past experience o? Halo effect o? Perception  © Islam, M. T. http://sites. google. com/site/kjatbd/ Constraints to successful communication q External o? Noise o? Distractions o? Technical problems (email, internet, phone service) o? Time o? Environment  © Islam, M. T. http://sites. google. com/site/kjatbd/ Why to read communication? u Information is power and basis for almost all success stories o? But†¦..  § Information gathering and processing matters; demand learning of communication  § Communication skills helps one to  »? Gather and process information properly and in time  »? Solve problem easily through improved decision making  »? Work in a team effectively and efficiently  § Information must be communicated in a proper way; so  »? Communication capability works  »? Communication in professional life requires something different than the usual communication practice  © Islam, M. T. http://sites. google. com/site/kjatbd/ Why to read communication? q Careers in communication o? In Bangladesh still a narrow one and not recognized yet! o? But in developed part of the globe quite recognized! o? Because of specialization practice a good prospect is waiting ahead!!  § Examples include customer service, tourism, government administration, advertising, media, and event management etc.  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication in business q Business Communication ? Transferring information from one part of the business to another that leads to some outcome, changed behaviour or changed practice  § It can be formal or informal, upward or downward  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication in business Finance Dept Change in payment systems E-mail Sender or Instigator Channel Medium Feedback Rece iver  © Islam, M. T. http://sites. google. com/site/kjatbd/ Types of communication u Communication can be of different types considering the situation. Some of them are here  § Formal and informal  § Upward and downward  § Internal and external u However we are basically concerned of the overall classification of communications  § Verbal: presentation, audio, voice message, face to face etc.  § Non verbal: written, letter, memorandum, report, email, fax etc.  © Islam, M. T. http://sites. google. com/site/kjatbd/ Barriers to successful communication in business q Barriers to Successful Communication o? Ability of the sender – how much the sender understands of the message they are trying to send o? Content – including technicalities and jargon o? Method of communication – including style and body language where appropriate! o? Skills and attitude of the receiver o? Organisational factors – complexity of the organisation, scope of the organisation o? Cultural attitudes o? Perceptions, prejudices and stereotypes o? Inappropriate target for the message o? Technical capabilities – ICT!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication @  © Islam, M. T. Workplace http://sites. google. com/site/kjatbd/ Workplace Communication u By workplace communication we actually mean business communication o? Business communication  § Transferring information from one part of the business to another that leads to some outcome, changed behaviour or changed practice  § It can be formal or informal, upward or downward  § Scope of the business communication includes all the business activities corporations involve themselves  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication in the workplace u Importance of communication  § Business needs it extensively because of expanding need of coordination, effectiveness, and efficiency  § Specialization has made the field of communication a recognized one!  § But unfortunately most people don t communicate well!!! u Coordination, effectiveness, and efficiency  § Think about Unilever  § Information flows in the company Islam, M. T. http://sites. google. com/site/kjatbd/ Major forms of business communication q Two major types of communication in workplace u Operational o? According to operational plan, to attain some goals or to handle some situations to convert them in favor! o? Again two types are here  § Internal operational communication  »? Communication among the people i nside an organization  »? To perform the main business activities  »? These are kind of routine business activities like instructions from the teammates  »? Computer and intranet are two major technology being used!  § External operational communication ? Communication with the people that are outside of the organization  »? It helps company to develop a better image  »? Communication with suppliers, public relations activities etc.  © Islam, M. T. http://sites. google. com/site/kjatbd/ Major forms of business communication u Personal o? Not according to operational plan, simple one to one or one to many communication in an organization  § Examples can be personal communication, gossiping, joking, story telling, communication sitting at the company dining room etc. o? Can be an outstanding source of innovation!  § Innovation  »? What and why?  »? What are the alternatives in case you can’t innovate? o? Will you allow this kind of communication while it costs you?  § Does it cost? How? How much?  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication networks in organizations u Formal network  § A simplified form of information flow network transmits information in all directions (upward, downward, and lateral)  § These flow is defined formally u Informal network  § A quite complex information flow network mainly based on personal communication  § This is affected by individual s involvement and membership in various groups and entities  © Islam, M. T. ttp://sites. google. com/site/kjatbd/ Upward/downward/lateral communication u Upward communication  § Communication that originate from the bottom of the organization and heading to top of the organization u Downward communication  § Communication heading to the bottom of the organization after being originated at the top u Lateral communica tion  § This is the communication in between people in the same level or group  © Islam, M. T. http://sites. google. com/site/kjatbd/ A situation to react ! q Some organizations are quite central in decision making. All the decisions are coming from the top of the organization o? Does that mean that in those organizations there are not upward communication? o? If there are any kind of upward communication in those organizations, would there be any difference in decision making? o? Are there any difference at all in between communication and decision making?  © Islam, M. T. http://sites. google. com/site/kjatbd/ How much to communicate? q Does all the sender send full message? u Unfortunately NO o? What do you do when you communicate?  § You communicate fully? Why or why not? o? What does the companies do in Bangladesh? Give some examples! o? How much a company should disclose?  § Can a company disclose all at a certain time? o? Remember the negative effects of incomplete message is sometime dangerous  § Also mark the gap between ‘company can’t disclose’ and ‘company does not disclose’  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication process u Sender sends the message  § Sender prepares the message and decides on the methods and mediums  § He/she sends the message u Message in the sensory world  § Once the message is sent, its in the world of lots of other messages along with noises  § Messages waits to be detected  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication process u Message is detected o? Receiver detects the message o? Based on the ability to decode receiver decodes the message o? How much of the original message will be detected depends on lots of factors including  § Noise  § Past experiences  § Knowledge  § Perceptions, prejudices, stereotyping o? The message may not get the original shape!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Communication process u Giving meaning to the message  § Receiver gives meaning to the received message  § Once again it depends how he/she will give meaning to the message! u Reply is sent  § Receiver replies to the sender  § This is called feedback which makes the whole process continuous  § But not necessarily reply is always sent!  »? How would you feel in that case?  »? Why feedback is so important? o? The process continues  © Islam, M. T. http://sites. google. com/site/kjatbd/ Oral vs Written communication q Oral vs Written  § Written communication is likely to include more creative efforts  § Written communication is normally lengthier than the oral communication  § Written communication usually involves a limited number of cycles  © Islam, M. T. http://sites. google. com/site/kjatbd/ Some facts of communication Meanings sent are not always received  § No two minds have identical filters  § But closer the meaning more success are gained  § What can you do to bring the more synergy? u Meaning is in the mind  § Meaning comes up from mind rather than words or symbols used  § What to do? u The symbols of communication are imperfect  § Symb ols don’t have unique meanings  § Meaning of symbols varies to receiver; nodding  § Across culture symbols have different meanings  © Islam, M. T. http://sites. google. com/site/kjatbd/ q Thank You! q Any Question?!  © Islam, M. T. http://sites. google. com/site/kjatbd/ Business Communication The company started the operations for the year 2008-09 on a very positive note and later registered negative growth in the last quarters of the year. The company suffered major losses in the year and approached the bank for additional term loan of three crores and fifty lakhs. The trial production of the new perfume is successfully completed and commercial production will commence as early as possible this year Mr. Riktesh Khanna ,the Quality manager will not be able to review the performance of the product trails before the launch of the product . According to marketing head of south india the unanimity of the current forecasts is not an incontrovertible evidence of impending business acceleration . The survey stating the ambiguous nature of the market is another reason, which calls for another look at the new product launch and appears that the product has to be postponed indefinitely. The company conducted a review meeting for the workers who are on strike for the last three months , the HR manager decided that the management should take a sympathetic and linient action on the workers and those who did not attend the meeting will be dealt seriously according to IAC 37,inorder to maintain the sanctity of office and uphold the hoary traditions . Theapprehensions faced by the workers during the strike period are that they are not able to set realistic goalsand arrive at rational and reasonable decisions in terms of wages and benefits offered by the company. This is because workers have minimal exposure to outside world and more external influences. while the other reasons are frustration and stress to the workers and their family, incorrect self appraisal ,negative feedback by the representatives of trade union. HR manager should appoint counsellors to orient them to companys’ policies and ethos and should allocate sufficient funds for this purpose. The project report on the new project was due yesterday. Since the completion of the report is very important for our organisation to achieve the strategic plan by launching the product successfully. Submit the report before 5 pm tomorrow. Business Communication The company started the operations for the year 2008-09 on a very positive note and later registered negative growth in the last quarters of the year. The company suffered major losses in the year and approached the bank for additional term loan of three crores and fifty lakhs. The trial production of the new perfume is successfully completed and commercial production will commence as early as possible this year Mr. Riktesh Khanna ,the Quality manager will not be able to review the performance of the product trails before the launch of the product . According to marketing head of south india the unanimity of the current forecasts is not an incontrovertible evidence of impending business acceleration . The survey stating the ambiguous nature of the market is another reason, which calls for another look at the new product launch and appears that the product has to be postponed indefinitely. The company conducted a review meeting for the workers who are on strike for the last three months , the HR manager decided that the management should take a sympathetic and linient action on the workers and those who did not attend the meeting will be dealt seriously according to IAC 37,inorder to maintain the sanctity of office and uphold the hoary traditions . Theapprehensions faced by the workers during the strike period are that they are not able to set realistic goalsand arrive at rational and reasonable decisions in terms of wages and benefits offered by the company. This is because workers have minimal exposure to outside world and more external influences. while the other reasons are frustration and stress to the workers and their family, incorrect self appraisal ,negative feedback by the representatives of trade union. HR manager should appoint counsellors to orient them to companys’ policies and ethos and should allocate sufficient funds for this purpose. The project report on the new project was due yesterday. Since the completion of the report is very important for our organisation to achieve the strategic plan by launching the product successfully. Submit the report before 5 pm tomorrow.